Copy-and-paste blocks
Payment terms
Payment is due within 15 days of the invoice date. We accept ACH transfer, card and check. Please include the invoice number with your payment.
Description line
Move-out deep clean, two bedrooms, including interior oven and refrigerator. A flat rate per clean or an hourly rate per cleaner, with add-ons like ovens, windows, carpets or move-out deep cleans billed separately — itemized below.
Late payment
Balances unpaid after the due date may be subject to a late fee as permitted by state law and as set out in our agreement. We will always contact you before applying one.
Deposit and scheduling
A deposit is required to schedule the work and to cover materials. The balance is due on completion. Deposits are applied to the final invoice and shown as a credit line.
Warranty
Our workmanship is warranted for 12 months from the date of completion. Manufacturer warranties on supplied materials apply in addition and are passed through to you in full.
License and insurance
Licensed and insured. Your business license and, for commercial accounts, your insurance and bond details available on request and shown on this invoice where applicable.
Getting the terms to stick
One-off cleans should be paid on completion — take payment before you leave. Commercial contracts run 30 days; chase with the contract reference, not the address.
Terms only bind if the customer agreed to them before the work, so put them in the estimate or contract as well as on the invoice. Late fees and finance charges are regulated at state level, so check what your state allows before you set a rate.
Common questions
- Flat rate or hourly?
- Flat rate for recurring work the customer understands, hourly for first cleans and unknown properties. Say which you used on the invoice.
- How do I handle a customer who cancels at the door?
- Charge a stated cancellation fee that appears in your terms. Without the term in writing, it is very hard to collect.
- Do commercial clients need anything extra on the invoice?
- Usually a PO or contract number and W-9 on file. Ask once at the start and you will be paid on time all year.
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