Copy-and-paste blocks
Payment terms
Payment is due within 15 days of the invoice date. We accept ACH transfer, card and check. Please include the invoice number with your payment.
Description line
Failed mixing valve replaced, kitchen supply line repaired. A service call fee covering the first hour on site, hourly labor after that, and parts billed at cost or with a stated markup — itemized below.
Late payment
Balances unpaid after the due date may be subject to a late fee as permitted by state law and as set out in our agreement. We will always contact you before applying one.
Deposit and scheduling
A deposit is required to schedule the work and to cover materials. The balance is due on completion. Deposits are applied to the final invoice and shown as a credit line.
Warranty
Our workmanship is warranted for 12 months from the date of completion. Manufacturer warranties on supplied materials apply in addition and are passed through to you in full.
License and insurance
Licensed and insured. Your state plumbing license number and your liability insurance carrier available on request and shown on this invoice where applicable.
Getting the terms to stick
Residential plumbing invoices are usually paid within two weeks. If nothing lands by day 14, a short text with the invoice number and balance works better than another email.
Terms only bind if the customer agreed to them before the work, so put them in the estimate or contract as well as on the invoice. Late fees and finance charges are regulated at state level, so check what your state allows before you set a rate.
Common questions
- Should I charge a service call fee separately?
- Yes, and show what it includes. A named service call line with "includes first hour on site" answers the question before the customer asks it.
- Do I have to put my license number on the invoice?
- Several states require licensed contractors to show the license number on contracts and invoices, and customers look for it regardless. Put it in the footer of every invoice.
- How do I bill an emergency or after-hours call?
- As its own line, at your after-hours rate, labeled as such. Never fold the premium silently into the hourly rate.
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